|
APPROACHING THE BOSS
When I came across a situation at work where I had to
cut my hours drastically, I soon realized 1 would have to persuade my boss to let me do
it. I am considered a shift manager, which means I have to maintain at least a thirty-hour
workweek. With my new schedule I could only work twenty of those hours and only on the
weekends. My manager was very apprehensive about letting me do this. He was not
convinced I could juggle my work responsibilities, school, and my new job at the paper.
However, looking back now, I see where my rhetoric
came into play. I stated, "I will be dedicated to you every weekend, every Friday and
Saturday night." "I am a team player: I will help out where Ican and in other
areas if need be." "I have been with the company for five years and have never
called in more than twice." These sentences were said with the intention of
convincing my boss to work around my schedule. To give me the opportunity I know I needed
to advance in other areas without cracking.
(Emilie Tuminella)
|
Consider why the student chose to establish a compelling ethos rather
than employ direct appeals to pathos.
Consider how this experience illustrates the point that ethos and pathos
are often closely allied.
|
|
|
In
his book Rhetoric,
Aristotle
identifies testimony
(and, by extension, testimonials)
and example
as two
kinds of rhetorical reasoning. In what contexts (in other words, in
what kinds of
rhetorical situations) do you think
these strategies are most effective?
. . . least effective?
In the experience described
here, what particular emotions
are the speaker and the
team-leader appealing to?
In the U.S., motivational
speaking is a huge business. What do you think would make you receptive to
someone who has been introduced
as a motivational speaker?
What might turn you off?
Can you imagine a situation in
which a motivational speaker
might actually prove to be
harmful
to an organization?
|
MOTIVATION
I often use rhetoric in my work. I
work with a team of people, and it is one of my responsibilities to motivate them to work
harder. I find that pep-talks work really well to get my team excited and will help push
them to take the action needed to further production.
I recently attended a
training that featured a speaker, Kyle Maynard, who, due to a genetic disorder, was born
with no arms or legs. He got out of his wheelchair and climbed fifteen stairs and crossed
the stage to then get into a chair to deliver his speech unassisted. He went on to tell us
that he had worked hard to become a wrestler, winning his first match after losing 35
consecutive matches. He was a top Georgia wrestler his senior year of high school, and now
wrestles for the University of Georgia. He wrote a book called No Excuses, and I
relayed his speech to my team.
I used rhetoric to appeal to their emotion. I said things like,
"we all have our own personal excuses that get in the way of achieving our goals, but
if Kyle Maynard can push on despite his physical condition and losing 35 times, we have no
excuses." I asked the rhetorical question knowing everyone would answer no, "How
many of you have failed 35 times in a row?"
(Mary Gulp)
|
|
|
A LIFE OF
RHETORIC
I care about what people think of me. As far back as I can
remember my life has unknowingly been an exercise in rhetoric. I can now recognize that I
have spent my entire life selling myself, not for money or things, but for approval,
praise and acceptance. I have always desired that people like me. In high school I tried
to be a part of every social group. I was a band geek, a chorus singer, a popular
cheerleader, student government president, and in the National Honor society. I wanted to
be accepted but at the same time admired by the "geeks," the "Goths,"
the "athletes," and the "in crowd," and I was.
I have a gift for rhetoric. On a daily basis I attempt to convince
my professors that I am striving for and worth that A in their class. I want to convince
my supervisors that because of my strong work ethic and great rapport with the customers,
I am worth that $1.00 raise. I want to convince others that I am a professional young lady
that they should give their business card to and consider for that open position at their
firms.
When I am
approached by a man, which is usually on a daily basis, I try to present myself as wife
material. I usually dread the hated question, "Do you have kids and if so how is your
relationship with the father?" I usually go on a tirade about how I am 23 with only
one child, a one-year-old girl. I am not with her father but we have a working arrangement
to raise our daughter. I add that I work hard, go to school, and do not receive any form
of government assistance, something that is usually assumed about young single black
mothers. I try to break down every stereotype that he has ever assumed about a girl
like me in about five minutes. I want this man to be
interested in me, in my great personality, intelligent conversation, and beautiful smile,
even if I am not the least bit interested and have no intentions of ever speaking with him
again. I want him to remember that he met a girl named Kia Cooper and she was the kind of
girl he needs. I have a fervent desire for acceptance and advancement in life, and on a
daily basis I sell my skills, my intelligence, and my appearance to achieve these goals.
(Kia Cooper)
|
This thought-provoking report
raises many questions in regard to the nature of ethical appeals.
Without making judgments about this student's particular experiences, let's turn a
few questions on ourselves.
How do we react when we hear business metaphors applied to human behavior--e.g., a
supervisor who encourages you to "buy into" his or her ideas, or a career
counselor who tells you to "sell yourself" to a prospective employer?
(Consider this direct quotation from a self-professed motivational speaker:
"You have to be able to sell yourself/ideas and be able to figure out what emerging
ideas to buy into at the basement level so that you can cash in at the top.")
Do you agree that "everyone is a salesperson," as Carl Mays argues? Do you think
of yourself as someone with a clearly defined image--and, if so, have you
consciously tried to cultivate that image? (Check out this sales pitch for a book titled Image Matters!) Do you ever find
yourself making distinctions between your "image" and your "real
self"?
If "images" are things that we put on (like socks or perfume), where do we find
or buy them in the first place? Or are they imposed on us (like the stereotypes
discussed in the report)--and can (should, must) we resist them? |
|
|
Here we have another instance of someone crafting an ethical appeal--quite
effectively, it appears. Going for a job interview and encountering an ex are
two highly charged rhetorical situations: it's not often that the two are combined.
At this point, I encourage you to read Dr. Karen Austin's concise and insightful "Lecture on Ethos"
(Shepherd College). Consider in particular her observations about the contextual
nature of ethos.
Now that we've looked at a few examples of rhetorical situations in everyday life,
consider how similar rhetorical transactions occur in writing as well.
|
FROM
AWKWARD TO ACCEPTANCE
While out
job hunting, I came across a video store with a "Now Hiring" sign in its window.
I thought, "Great--this could be a good job to have." Upon entering, a bell
rang. It was a clean mom and pop shop. I patiently waited for the sultry female
voice from the back to come forth and address me. I was shocked to find the siren-like
voice belonged to an ex-girlfriend! Bad break up, don't ask. That was so long ago she
couldn't still be angry; could she? She could! She immediately recognized me and the siren
became a sergeant. Sticking to my wits, I addressed her by name, proving that I remembered
her, and asked to fill out the application. While I was filling out the application, she
questioned me. I felt like a convict. Each line on the application became one more bar to
my cell while this beautiful guard mocked me from the other side of the bars. I finished
the application and turned the questioning toward her. I spoke of only things she loved:
punk music, certain clothing styles, and my favorite at the time we dated-sex.
Slowly her scowls turned to smiles. Taking full advantage of her emotional shift I took a
leap offaith. I told her that I had to go somewhere and asked her to attend some social
event later with me. She respectfully declined. The sweat from my brow dried up and I was
relieved. I left, saying on my way out the door, "looking forward to possibly working
with you." She smiled. The next day I got the job.
(Nicholas Stripling)
|
|