ENGLISH
7100 |
....... |
Armstrong Atlantic State University
|
Outline of
the Final Exam with Sample Questions
PART I
SHORT-ANSWER QUESTIONS (36 points)
PART II APPLICATION QUESTIONS
(45 points)
PART III EDITING QUESTIONS (18 points)
PART I. SAMPLE
SHORT-ANSWER QUESTIONS (36 points)
On your own paper, answer any nine of the
following questions. Unless directed otherwise, express each answer in a few
(generally, two to four) clear and concise sentences (or bulleted statements).
The short-answer questions will ask you to evaluate and/or revise and/or correct fairly
short passages drawn from our texts, my course handouts, your presentation handouts, class
minutes, and the like. Questions will be focused (rather than open-ended) so that
you can respond to them concisely and specifically in a few sharp sentences.
SAMPLE QUESTION 1
One major characteristic of effective business
communication (including e-mails, memos, and letters) is the
you attitude. Briefly,
define the you attitude (as
discussed in our textbook and in class), and then revise the following paragraph (from an
adjustment letter sent by a Bank One loan officer) so that it demonstrates the you attitude:
We have received your letter (dated 2
February 2007) alleging that we have been tardy in responding to your loan application. As you should be aware, Bank One is in the process
of merging with Bank Two, and certain transactions have been unfortunately delayed during
this period of transition. More to the point,
however, we might have responded to your loan application much sooner if you had followed
the instructions more carefully and filled out both sides of Form A before
returning it to us.
SAMPLE QUESTION 2
Read the following e-mail (from a manager to a staff member), and then
list at least seven of the electronic etiquette" guidelines (discussed in class
handouts and in our text) that are specifically violated by this e-mail.
TO:
egret34@sweatshop.com
SUBJECT:
You SHOULD HAVE COVERED FOR ME when I missed the weekly
group meeting--any lame story would do now Im stuck having to finish the report for that
moron Jenkins in HR. Did you reply to that draft I sent you last week I never bother
checking my email when I'm so busy I could spit and the car's acting up again anyway my
spam filter may have chucked you out so reply again OK Attached are couple dozen
photos from office party (don't let that one of Marvin on the Xerox machine get out--thats
blackmail material ha ha ha). Also form you got to approve. See A-Rod tonight
14 HRs in 18 games--knocks Barry off the news. Anyway resend minutes to Dutch but
add my name this time so he thinks we wrote them together Is there anything due tonight?
SAMPLE QUESTION 3
Below is the opening portion of Mr. Kenneth McCormicks resume. Based on assigned readings (online, handouts,
textbook), list at least eight specific
weaknesses regarding the content and format of the resume, and briefly explain how each
should be corrected.
LazyAss Template
Kenny
McCormck 1515
Gator Lane
South
Park, Col
352-392-1601
slacker1870@mail.com
Objective: I desire a rewarding position (min. $40,000 p.a.) with a
well-established firm that provide me with
opportunities to advance
and
utilize my extensive experience.
Experience:
2002-2005 City Wok Turnstiles
Sales Associate and Counter
Manager
Increased sales by 43%
Responsible for setting tables, serving clients, managing finances.
Worked weekends and some holidays
Primary assistant on BGY Project and PHLGM Project.
I
was awarded Employee of the Month in November 2002.
May 2005-June 2005 Arbor Shoes Southridge, CO
Sales Trainee
2006-present Glufstream Airospace
Technical Writer
editor of countless training manuals.
Wrote instruction booklet for maintenance staff
_______________________________
PART II.
SAMPLE APPLICATION QUESTIONS (45 points)
On your own paper, answer all three of the
following questions. Provide a concise yet detailed and complete critical analysis
in a paragraph and/or a series of bulleted statements.
For each question in this part of the exam, you will be given a text
(e.g., a proposal memo, a business letter, a transcript of a research interview, a set of
minutes, a web page, an e-mail, a transcript of a meeting, a set of instructions) followed
by evaluative questions (regarding organization, content, tone, style, format, and the
like) and directions to revise part or all of the text based on your responses.
SAMPLE QUESTION
Progress Report Memo
For the final project in ENGL 7100, student B. K. submitted a topic proposal memo
in which he outlined his plan to secure promotional support from art faculty at SCAD and
AASU (as well as financial support from other "local entities") for a
"presentation of work by contemporary
Colombian artists." Three weeks
afterward, the student submitted the progress report memo that appears (slightly edited)
below. Read this progress report, and then (in
clear, concise sentences) respond to the questions that follow.
(a) According to the authors of our
text and the guidelines at our course web site, what particular information should an
effective progress report memo contain?
(b) Based on your response to the
previous question, what basic information appears to be lacking (or only vaguely provided)
in the student's report below?
(c) What weaknesses (or potential
weaknesses) do you see in the research methods
undertaken so far by the student?
(d)
Evaluate the format and the organization of this progress report memo.
(e)
Keeping in mind course recommendations on Reporting Your Progress
Honestly (and letting the student know that you recognize hooey and balderdash when
you see it), offer this student some straightforward advice to help him get down to work,
focus his approach, improve his research methods, and (eventually) assemble at least a
semi-coherent project by the due date (in three weeks).
MEMORANDUM
PART III.
SAMPLE EDITING QUESTIONS (18 points)
On the lines provided, answer any six of the following questions.
Many (though not all all) of the editing questions will be introduced with the following
instructions:
Each of the following sentences (or word groups) contains an
error of grammar, usage, or punctuation.
Step 1: Underline the particular part of the sentence containing the error.
Step 2: On the lines below each sentence, correct the faulty part of the sentence. (In
most cases it won't be necessary to rewrite the entire sentence, but be sure to copy
enough of the sentence so that your correction is perfectly clear.)
SAMPLE QUESTION #1
Faulty sentence: As you revise and edit, be certain that you express
similar ideas clearly, concisely, and with correctness in parallel constructions.
SAMPLE CORRECTION #1
Underline "clearly, concisely, and with correctness in parallel
constructions," and then write, "clearly, concisely, and correctly."
SAMPLE QUESTION #2
Make the following sentence more emphatic by changing it to active voice and treating the
phrase "cutting prices" as the most important part of the message:
It has been decided that we are cutting prices
next month to stimulate demand.
SAMPLE ANSWER #2
To stimulate demand, next month we are cutting prices.
[Reminder: The most emphatic position in a sentence is the very end; the second most
emphatic position is the beginning.]