ENGLISH 7100
Dr. Nordquist
engl7100@yahoo.com

SPRING 2007
6:00-8:40 p.m.
Thursdays
Solms 209


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Dr. Richard Nordquist
Armstrong Atlantic State University
Solms 211-C
Savannah, Georgia 31419
(912) 921 5991



.......   

Armstrong Atlantic State University





The final exam will be held from 6:00 to 8:30 on April 26.  Sample questions for the three 
parts of the exam are posted below.  

Over the next several days, I encourage you to
submit (via email) your own sample questions,
which I'll then add to this page.
Sample questions submitted by April 22 may appear (though perhaps in altered form) on the actual exam.

Outline of the Final Exam with Sample Questions
PART I
  SHORT-ANSWER QUESTIONS (36 points)
PART II  APPLICATION QUESTIONS (45 points)
PART III EDITING QUESTIONS (18 points)



PART I.  SAMPLE SHORT-ANSWER QUESTIONS (36 points)
On your own paper, answer any nine of the following questions.   Unless directed otherwise, express each answer in a few (generally, two to four) clear and concise sentences (or bulleted statements).

The short-answer questions will ask you to evaluate and/or revise and/or correct fairly short passages drawn from our texts, my course handouts, your presentation handouts, class minutes, and the like.  Questions will be focused (rather than open-ended) so that you can respond to them concisely and specifically in a few sharp sentences. 

SAMPLE QUESTION 1
One major characteristic of effective business communication (including e-mails, memos, and letters) is the “you attitude.”  Briefly, define the “you attitude” (as discussed in our textbook and in class), and then revise the following paragraph (from an adjustment letter sent by a Bank One loan officer) so that it demonstrates the you attitude:
    
We have received your letter (dated 2 February 2007) alleging that we have been tardy in responding to your loan application.  As you should be aware, Bank One is in the process of merging with Bank Two, and certain transactions have been unfortunately delayed during this period of transition.  More to the point, however, we might have responded to your loan application much sooner if you had followed the instructions more  carefully and filled out both sides of Form A before returning it to us.


SAMPLE QUESTION 2
Read the following e-mail (from a manager to a staff member), and then list at least seven of the “electronic etiquette" guidelines (discussed in class handouts and in our text) that are specifically violated by this e-mail.

TO:                egret34@sweatshop.com
SUBJECT:
You SHOULD HAVE COVERED FOR ME when I missed the weekly group meeting--any lame story would do now Im stuck having to finish the report for that moron Jenkins in HR. Did you reply to that draft I sent you last week I never bother checking my email when I'm so busy I could spit and the car's acting up again anyway my spam filter may have chucked you out so reply again OK  Attached are couple dozen photos from office party (don't let that one of Marvin on the Xerox machine get out--thats blackmail material ha ha ha).  Also form you got to approve.  See A-Rod tonight 14 HRs in 18 games--knocks Barry off the news.  Anyway resend minutes to Dutch but add my name this time so he thinks we wrote them together Is there anything due tonight?


SAMPLE QUESTION 3
Below is the opening portion of Mr. Kenneth McCormick’s resume.  Based on assigned readings (online, handouts, textbook), list at least eight specific weaknesses regarding the content and format of the resume, and briefly explain how each should be corrected.                                                                 
                                                                  LazyAss Template

                                                                    Resume

 

Kenny McCormck                                1515 Gator Lane                                         South Park, Col

352-392-1601                                                                                                slacker1870@mail.com 

Objective:   I desire a rewarding position (min. $40,000 p.a.) with a well-established firm that provide me with opportunities to advance                            and utilize my extensive experience.       
                    

Experience:              
2002-2005 City Wok Turnstiles

  Sales Associate and Counter Manager

  • Increased sales by 43%

• Responsible for setting tables, serving clients, managing finances.
 
  • Worked weekends and some holidays

  • Primary assistant on BGY Project and PHLGM Project.

• I was awarded Employee of the Month in November 2002.

May 2005-June 2005 Arbor Shoes Southridge, CO

          Sales Trainee

• Received professional training in fitting women’s shoes.

• Disagreement with poor management contributed to premature departure.

2006-present Glufstream Airospace

            Technical Writer

• editor of countless training manuals.

• Wrote instruction booklet for maintenance staff                                                                                        

_______________________________

PART II.   SAMPLE APPLICATION QUESTIONS (45 points)
On your own paper, answer all three of the following questions.  Provide a concise yet detailed and complete critical analysis in a paragraph and/or a series of bulleted statements.

For each question in this part of the exam, you will be given a text (e.g., a proposal memo, a business letter, a transcript of a research interview, a set of minutes, a web page, an e-mail, a transcript of a meeting, a set of instructions) followed by evaluative questions (regarding organization, content, tone, style, format, and the like) and directions to revise part or all of the text based on your responses.

SAMPLE QUESTION
Progress Report Memo
            For the final project in ENGL 7100, student B. K. submitted a topic proposal memo in which he outlined his plan to secure promotional support from art faculty at SCAD and AASU (as well as financial support from other "local entities") for a "presentation of  work by contemporary Colombian artists."  Three weeks afterward, the student submitted the progress report memo that appears (slightly edited) below.  Read this progress report, and then (in clear, concise sentences) respond to the questions that follow.

             (a)  According to the authors of our text and the guidelines at our course web site, what particular information should an effective progress report memo contain?
             (b)  Based on your response to the previous question, what basic information appears to be lacking (or only vaguely provided) in the student's report below?
             (c)  What weaknesses (or potential weaknesses) do you see in the research methods undertaken so far by the student?
             (d)   Evaluate the format and the organization of this progress report memo.
             (e)   Keeping in mind course recommendations on “Reporting Your Progress Honestly” (and letting the student know that you recognize hooey and balderdash when you see it), offer this student some straightforward advice to help him get down to work, focus his approach, improve his research methods, and (eventually) assemble at least a semi-coherent project by the due date (in three weeks). 
   

MEMORANDUM

DATE:: 
Nov. 20, 2006
TO:        Dr. Nordkist
FROM:  B.K.
SUBJECT:  Final Project Update

I have started writing some of the letters that I plan to use when contacting the institutions.  I have also started doing some research on what is the best way to approach the institutions.

Also, I received some materials from Colombia that I plan to use on the info package.  Some of the photographs will also be used on the website.

I am running into some typical political/bureaucratic problems.  Two weeks ago I spoke to the director of the galleries at SCAD in hopes that she could start doing some work in promoting the project with the decision-makers.  I politely waited for a call from her, and finally called her today to discover that she has done absolutely nothing.  This was very disappointing because she was my main front of action.  It turns out that the main person who makes all the decisions is the president of SCAD.  Unfortunately (for my project), she is getting married soon, and this has kept her away from her office and permanently busy.  It seems that I will have to contact her directly in order to get the project rolling.  This could be a tough task.  I have not been able to contact anyone at AASU, mainly because of conflicts with my work schedule.  But I am confident that they are going to be a lot easier to work with than the centralized powers at SCAD.

The pressing issue is that in order for the money to be allocated for this project proposals must be submitted within the first couple of weeks of December.  This requirement has been set forth by the entities that will be supplying the funding.  I would need to have the letters before the 7th of December in order for the committees to approve the donation.


_______________________________

PART III.   SAMPLE EDITING QUESTIONS (18 points)
On the lines provided, answer any six of the following questions.

Many (though not all all) of the editing questions will be introduced with the following instructions:


Each of the following sentences (or word groups) contains an error of grammar, usage, or punctuation.
Step 1: Underline the particular part of the sentence containing the error.
Step 2: On the lines below each sentence, correct the faulty part of the sentence. (In most cases it won't be necessary to rewrite the entire sentence, but be sure to copy enough of the sentence so that your correction is perfectly clear.)


SAMPLE QUESTION #1
Faulty sentence: As you revise and edit, be certain that you express similar ideas clearly, concisely, and with correctness in parallel constructions.

SAMPLE CORRECTION #1
Underline "clearly, concisely, and with correctness in parallel constructions," and then write, "clearly, concisely, and correctly."


SAMPLE QUESTION #2
Make the following sentence more emphatic by changing it to active voice and treating the phrase "cutting prices" as the most important part of the message:

It has been decided that we are cutting prices next month to stimulate demand. 

SAMPLE ANSWER #2
To stimulate demand, next month we are cutting prices.

[Reminder: The most emphatic position in a sentence is the very end; the second most emphatic position is the beginning.]



24 April 2007

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